Managed Service Provider Archives – General Computer Consulting, LLC

IN-HOUSE or OUTSOURCE: WHICH CAN PROVIDE THE BEST IT SERVICES?

Mon, 13 Nov 2023 21:05:48 +0000

Companies rely on technology on a daily basis. If computer systems are not functioning properly, business owners can face downtime, leading to a decrease in productivity.

Business owners need to ensure that I.T. infrastructure is updated at all times, network equipment is up and running efficiently and all company data is safe and protected. These are just some of the I.T. services that require solid attention. The question now is - who can providethe best support for them?

In-house support includes individuals who are typically hired full-time in their office, and are responsible in maintaining and troubleshooting all aspects of their technology. On the other hand, outsourced support comes from a team of experts who provides and manages the company's technology, and intervenes when help is needed.

Outsourcing I.T. has a lot of benefits that are proven to be very promising for the business. One major advantage is not having to worry about your I.T. staff taking a vacation and leaving you without assistance while they’re gone - an outsourced I.T. team will always have someone available for you.

4 Reason why you should choose Outsourcing IT:

COST-EFFICIENT - Outsourcing I.T. is cost-effective - you won't have to pay for full-time employees. Hiring, training and benefits are costly for your in-house provider. By outsourcing, you will only pay for the hours they spend fixing or attending to your I.T. needs.

SCALABILITY - Outsourced IT can be scaled up or down. It is flexible and can be customize based on what you need and want.

EFFICIENCY - Once you’re set with outsourcing your services, you will no longer be dependent on one person or small team to handle your I.T. needs. You will have full access to a team of professionals equipped with knowledge and the latest in technology.

TEAM OF EXPERTS - Once you acquire the services of you will no longer be dependent on one person or small team to handle your IT needs. You will have a full access to team of professionals equipped with knowledge and the latest in technology.

If you're looking for lower costs and efficient services, outsourcing I.T. is your best solution. Paul General, the CEO of General Technologies, has studied and went on numerous training sessions on outsourcing and becoming a reliable Managed Service Provider. For quote and service consultation, contact our team of experts at 412-853-3708 or email us at info@GCCHelp.om

For quotes and service consultations, contact our team of experts at 412-853-3708 email us at info@gcchelp.com

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Managed IT Services and Business Growth

Mon, 22 May 2023 20:00:04 +0000

The advancement of technology, as well as IT infrastructure, are both adding up more pressure on businesses to stay up in the competition. Therefore, business owners are finding different ways to transform and improve their IT infrastructure to be more competitive and relevant.

With this fast-paced tone in the IT industry, more Managed Services Providers are born to help businesses to provide IT solutions in a variety of ways.

The Contributions of Managed Services Providers to Business Growth:

1. DEPENDABILITY, RELIABILITY, and EFFECTIVENESS

MSPs are very dependable. You can call them anytime especially, unlike regular IT employees, which only work during given business hours. MSPs work in small to large office settings with a handful of different IT issues, allowing them to efficiently handle any and all problems.

2. COST EFFICIENT

Hiring a MSP is a lot more cost efficient because you are not hiring regular employees. You will only pay them when they provide service, which can save you more than paying an onsite staff.

3. OFFERS MORE IN IT SECURITY AND COMPLIANCE

Security plays a vital role in your business; therefore, establishing a more secure network should be your top priority. For example, firewall protection is designed to prevent unauthorized access into or out of your computer - preventing cyber attacks.

4. 24/7 IT SUPPORT

Emergency IT issues, unforeseen downtime and outages can be a real pain if there's no one to count on. Managed Services Provider provides 24/7/365 support to any type of businesses.

SUMMARY:

According to a report from MarketsandMarkets, the global managed services market size is expected to grow at a CAGR of 7.9% and reach USD 354.8 billion by 2026 from USD 242.9 billion in 2021.

Finding the right Managed Services Provider is like finding the perfect IT solution for your business. We are an extension to your business, as we are staying true to our slogan -- "We do IT, so you don't have to."

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How to maximize the benefits from your Managed I.T. Services Provider

Mon, 09 Mar 2020 17:53:19 +0000

The key role of a Managed IT Service Provider (MSP) is to give you a peace of mind in knowing that all your IT needs are being taken care of by the professionals so that you can focus on building your business. Finding the right MSP that you establish a good relationship with is a must.

Here are some ways to maximize the benefits you can get from your Managed I.T. Services Provider:

1. Use your MSP’s expertise

With your MSP’s expertise, you can trust them to expedite any I.T. concerns or issues. They can help you in aligning strategies that will help your business to be more productive and efficient when it comes to your network system and hardware.

2. Engage them on their job description

Being clear and concise on what your MSP should be doing is like “breathing freely”. Why? Miscommunication can be a very serious issue between a business and their MSP. By confirming up front what your business does and what roles your MSP will have in your business will leave no room for error. Therefore, setting a clear guide from the start for your MSP so they know where and what to focus on is a must.

3. Open communication

Having open communication with your MSP will provide a smoother transaction and a stronger relationship. Have your MSP lay out the strategy plan towards your network system, go over the plan with them verbalizing questions and/or concerns. Establish a give and take relationship with your MSP. Keeping the lines of communication open between you and your MSP will be beneficial to both.

4. Make them be PART of your TEAM

By seeing your MSP’s as part of your team instead of as “just people who fix your IT issues” will make them feel more like partners and less like outsiders.

SUMMARY:

A Managed I.T. Service Provider plays a vital role in a business. They just not just handle I.T. issues but they make sure that your technology is up to date. They might not be working physically in your company but you can rely on them in giving you the most strategic ways of improving your I.T. projects.

General Technologies is your best choice in Managed I.T. Services for small to medium-sized businesses. We have different packages that you can choose from and you can customize the package based on what your business needs.

Contact us at (412) 990-1414 or send us an email to info@gcchelp.com. For more updates, check us out on our social media pages (Facebook, Twitter, and Instagram) @GCCHelp

"We do I.T. so you don't have to"

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